Privacy Policy

Effective Date: 1st July 2018  |  Last Updated: 23rd December 2025

This Privacy Notice explains how Incentius ("Incentius") collects, uses, discloses, and protects personal data through its website. We are committed to safeguarding the privacy and security of your personal data. Please read this notice carefully to understand our practices regarding your personal data. This Privacy Notice describes the personal data for which Incentius acts as Controller, principally data collected through our website and corporate communications. From a GDPR (General Data Protection Regulation) perspective, we are the Controller of the data described in this Notice, except where stated otherwise.

1. Information We Collect

We collect various types of personal data, which may include:

  • Contact information (name, email address, phone number, etc.)
  • Job title and company details
  • Communication preferences
  • Information submitted through contact forms or customer support channels
  • Website usage data (e.g., IP address, browser type, pages viewed, etc.) collected through cookies and similar technologies.

    • 2. How We Use Personal Data

    We use your personal data for the following purposes:

  • Providing and improving our website and its functionality
  • Responding to inquiries, support requests, and customer service needs
  • Communicating with you about our products, services, and updates
  • Analyzing website usage trends and statistics
  • Ensuring compliance with legal obligations

    • 3. Legal Basis for Processing

    We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract: Processing necessary to fulfill our contractual obligations or take pre-contractual steps at your request.
  • Legitimate interests: Processing necessary for our legitimate interests, such as improving our website and services, conducting marketing activities, and protecting against fraud or security risks.
  • Consent: Processing based on your explicit consent, which you can withdraw at any time.

    • 4. Data Sharing and Transfers

    We may share your personal data with third parties under the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to assist in website operations, customer support, analytics, and other business-related services. These providers are contractually bound to protect your personal data.
  • Business Partners: We may share personal data with business partners who collaborate with us to provide integrated services. These providers are contractually bound to protect your personal data.
  • Legal Compliance: We may disclose personal data when required to comply with applicable laws, regulations, legal processes, or governmental requests.

    • If we transfer personal data outside of your jurisdiction, we will take appropriate measures to ensure an adequate level of protection, such as utilizing standard contractual clauses or other lawful mechanisms.

    5. Data Security

    We implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly assess and enhance our security practices to maintain the confidentiality and integrity of your personal data.

    6. Data Retention

    We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law. We will securely dispose of personal data once the retention period expires. The criteria used to determine retention periods include the nature and purpose of the processing, whether an active client or contractual relationship is in place, and applicable legal, tax, or regulatory requirements.

    7. Your Rights

    You have certain rights regarding your personal data. Subject to applicable law, you may:

  • Right to access: You can request access to the personal data we hold about you.
  • Right to rectification: You can request correction or update of your inaccurate or incomplete personal data.
  • Right to erasure: You can request deletion of your personal data under certain circumstances.
  • Right to restrict processing: You can request the restriction of processing your personal data in certain situations.
  • Right to object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to data portability: Where processing is based on consent or a contract and is carried out by automated means, you can request to receive the personal data you provided to us in a structured, commonly used, machine-readable format, or to have it transmitted to another controller where technically feasible.
  • Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with your local data protection supervisory authority.

    • To exercise your rights or if you have any questions or concerns regarding your personal data, please contact us using the information provided at the bottom of this privacy notice.

    8. Cookies and Tracking Technologies

    We use cookies and similar technologies on our website to enhance user experience, analyze usage patterns, and deliver personalized content. Please review our Cookie Policy for more information on how we use cookies and your choices regarding their use.

    9. Children's Privacy

    Our website and services are intended for business use and are not directed to children. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take reasonable steps to delete it.

    10. Update to this Privacy Policy

    We may update this Privacy Notice from time to time. Any changes will be effective when we post the revised notice on our website. We encourage you to review this notice periodically for any updates.

    11. Contact Us

    If you have any questions, concerns, requests, or complaints regarding this Privacy Notice or our data practices, please contact our Privacy Officer at:

    Incentius


    Office No.201B, 2nd Floor, Beta-1, Giga Space IT Park, Viman Nagar, Pune - 411014, Maharashtra, India
    Email address: dataprotection@incentius.com
    Phone: +91 9359783260
    We will address your inquiries and concerns promptly and in accordance with applicable data protection laws.